In the latter part of 2015 we set out to provide an enterprise level Occupational Health suite of tools that any practice or clinic can afford. As we went along, our mission changed.
The best platform for managing the health of your employees.
Initially we focussed all our energy on Occupational Health: Providing a toolset for Occupational Health practitioners - not another practice management solution, but a suite of tools to address your needs. And your clients’ needs. So we originally set out to provide an enterprise level Occupational Health suite of tools that any practice or clinic can afford. But as we went along, we learnt so much more.
There are many countries where Occupational Health is either poorly regulated or not regulated at all. Poor or no regulation implies limited Occupational Health services. Limited Occupational Health services implies a captive market, or even worse, the promotion of unethical behavior by employers. How to address this quickly? Heroh provides you as a general practitioner in such territories with the tools and Occupational Health framework make a difference.
Whether existing or new, Occupational Health regulations must evolve. For this to happen, data is required. Collective data guides Occupational Health bodies, whether government departments, institutes, service providers or even employers, to zoom in on areas of concern and facilitate response. But data captured on paper and collecting dust is of very little use.
Occupational Health used to be a cost centre. Employers worldwide since realised that Occupational Health provides a framework to protect its most valuable assets - its employees. They realised that Occupational Health safeguards their existence. The increased adoption by employers is why it is crucial that Occupational Health service providers must be equipped with the tools to work.
A fresh approach to collaborative healthcare, starting with the individual.
Covid-19 emphasised the challenges brought forward by a fragmented healthcare industry. The bottom line is individuals’ health data is spread amongst a myriad of silos - even paper. In addition, there exists no interoperability between these solutions, and while each individual or patient has a right to their health data, it is simply not possible in today’s industry. But it can be.
Participative healthcare defines the shift from a paternalistic industry towards a more inclusive and participative approach which includes shared decision making. This participative approach does not only involve the healthcare provider or doctor or a multiple thereof, but also the patient. However, where applicable, a designated proxy should be empowered with capability to take responsibility for community based care on behalf of its members.
Participative healthcare empowers the individual to take co-responsibility for triage. This in effect reduces the load on the healthcare industry and allows the doctors or healthcare workers to only focus on the cases requiring definitive prognosis or care. Finally, participative healthcare shifts the doctor’s focus from reactively treating ill patients to proactively managing the health of individuals.
A designated community carer performing participative care peer-assessments should be alerted to issue TB or other medication, while being reminded what peer-assessments to perform, for whom, when and in the case of medication, what to administer.